Dr. KAMAL BANDHU KAPUR

Abstract

As a part of our medical curriculum, we are taught to become great clinicians. After which the journey to becoming a private practitioner is almost imperative to most of the graduates. The challenges of this journey do not end with the establishment but rise much after it. The process of expansion, rising demands of standards of patient care and the growing mandate for accreditation from agencies to be able to flourish cannot be dismissed. In this digital age, when healthcare has been accepted as a service, merely being a good clinician is not sufficient. But also building a team and ,medico-legal precautions, digital outreach to increase footfalls and ways to increase patient satisfaction in addition to good OPDpatient handling skills can take a small business rise to great heights. As a group that has seen these difficulties and has managed to rise from the ashes to multiple centers across India, we want to share our experiences on the issues that matter in the business of medicine.

1	Building a winning team	Dr. SAMIR SUD	No Video
2	Efficient patient flow management and protocols to delight the patient	Dr. SHEETAL KISHANPURIA	watch video
3	social media maketing pearls and pitfalls	Dr. VINEET SEHGAL	watch video
4	Tips for Internal and external marketing and branding	Dr. SATANSHU MATHUR	watch video
5	HOW to WOW. (unhappy to a happy patient)	Dr. KAMAL BANDHU KAPUR	watch video
6	Patient Still unhappy – How to be prepared for medicolegal	Dr. Anjani Khanna	watch video